Contact support
Email support@systalog.ai for Swarmbreak or Slopclip help. Include the game, app version and build, device model, iOS version, what happened and the steps to reproduce it. A screenshot can help. Do not send passwords, sign-in codes, payment details or Apple authorization tokens. Systems Logic & Automation Group LLC operates Slopclip and Swarmbreak.
For a TestFlight beta, you can also send feedback from the TestFlight app. We review reports and use them to prioritize fixes; a report does not guarantee an immediate update.
Accounts and cloud saves
Guest solo progress stays on your device. Optional Slopclip sign-in enables cloud saves and online raids. On another device, sign in using the same Slopclip account and login method. Apple Hide My Email may create a different account from an unrelated email login; existing accounts are not automatically merged. Keep your original device until you have confirmed the restored progress.
If syncing fails, check the connection and sign-in state, then contact support with the app version and an explanation. Never clear your original save to fix a sync problem.
Raids and online features
The server records online bases, raid results, trophies and shields. Swarmbreak players see generated public base names. Practice raids and simulated clan chat work locally. Please report unexpected results or abusive behavior with the time and relevant screen; do not include another person’s private information.
Delete your account
In Swarmbreak, choose Settings, Account, Delete account and complete both confirmations. Apple-linked accounts re-authorize to let the server revoke Sign in with Apple. Deletion removes the whole Slopclip account, associated game data and active sessions across games. Local progress on your device remains available as guest progress. If you cannot complete deletion or access the account, email support from the account email where possible; we verify ownership before acting. Never send a password or code.
Deleting an account does not cancel an Apple subscription. Manage subscriptions separately in your Apple account settings. See our privacy policy and terms.
Purchases and subscriptions
Paid offers are disabled in the current beta. If a later version enables purchases, Apple processes them. Use Restore for eligible owned products and subscriptions, and manage subscriptions or request refunds through Apple. Contact us if a verified purchase does not deliver its in-game benefit; do not email card or banking details.